After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sectional Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sectional Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
I bought this Sectional Sofa for a dear friend, I was pleased with the execution of this simple, classic Sectional Sofa which is made even more personal with the words entered. I am sure you will love it, and it will be a reminder of our beloved treasure.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
I can not say enough good things about this Sectional Sofa. I am grateful to the other reviewers for noting that this works great. These Sectional Sofa fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color.
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Sectional Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
I ordered a Sectional Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Sectional Sofa is beautiful, strong, but still smooth. The perfect color in a perfect Sectional Sofa. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
This furniture feels good and looks good as well. This is the best Sectional Sofa I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always!
Ordered new Sectional Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Sectional Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
Our Sectional Sofa is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Sectional Sofa this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
I can not say enough good things about this furniture. These Sectional Sofas can go anywhere. Very important. To size I love this Sectional Sofa! Look very adapted. Good stuff, it feels good. I love this furniture!
Recently purchased some Sectional Sofa. The Sectional Sofa shipped extremely quickly and were at my door in 10 days. The Sectional Sofa quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
I carry Sectional Sofa for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Sectional Sofa! Do not pay extra for fast shipping, but it was delivered days earlier than expected.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
My friend loved this Corrigan Studio Buffington 90.75" Reversible Modular Sectional with Ottoman, it's really beautiful! It is simple and sophisticated and can be used with anything that is great for everyday use. The reason I am giving 4 stars and not 5 is because in one of the review photos.
Love shopping at Wayfair... love the quality, price and service. I returned Sectional Sofa, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.